Our technical teams and accompaniment

Services

Our software are designed and developed by our team in France which is available to perform or support your projects. This proximity allows us to meet your requirements and be extremely reactive as to your needs and desired adaptations of our software.

Audit and advice

Adopting digital in the organization of exams and contests is a real change. To understand your current habits and integrate Viatique with your method, we organize several meetings and phone conversations.

 Training

Teams offer tailor-made training for each use, from administrative management to exam script correction adapted to the context of your exam & competition.

 Exam Scripts Scanning

We have two digitization centers in Montpellier and Paris. Our teams handle the largest batches of copies in record time.

Accompaniment

The project manager follows you and answers your questions by email or phone. It is this same manager who animates the training you have wanted, creating a real follow-up between you and Neoptec.

 Support

Our technical teams assist users who encounter difficulty by instant messaging or by telephone. The hotline can be extended outside of administrative schedules and working days, depending on your need.

Automated correction

We scan and process your MCQ corrections and your surveys, even large volumes. We give the results and statistics in the format of your choice.

What our customers think …

Training for school leaders was welcomed by all school principals who were present on the training and the system quality, but also on all the positive aspects that this could bring.

Myriam GRAFTO, Assistant Cultural Adviser, French Embassy in Germany, Berlin